Paying Your Service Charge
Rent and Service Charge Arrears
We keep you rents and service charges at a reasonable and affordable level so that people on differing incomes can pay them.
It is essential that your rent and service charge. If you stop paying, we have to act quickly to protect the interests of LHA and other homeowners.
If for any reasons you cannot keep up to date with your rent or service charge payments, you must contact LHA immediately. We may be able to help you.
If you do not pay Your Rent or Service Charge Regularly
We will expect you to arrange to pay the arrears as quickly as possible. It is important that you stick to any arrangement to repay the debt.
If you do not do this, we will have to take legal action, which could result in you losing your home. There are different legal procedures for different types of tenure (shared owner, 100% leaseholder etc). The full details of the procedures that would apply to you, should this situation arise, can be obtained upon request from LHA on 0845 389 17 77.
How Your Rent and Service Charge are set
The amount of rent you pay depends on the share of the property you own. If you own a 25% share of your home, your rent will be higher than if you own a 75% share. You will not have to pay rent if you have taken up the option, available for some homes, of purchasing 100% of your home. LHA sets the rent at a level that allows us to provide a good quality service but which people on a range of different incomes can afford.
Your service charge will be set at a level that allows covering expenses on services that are used at your home – e.g. the cost of buildings insurance, gardening etc.
How will I know if my Rent of Service Charge is up to date?
LHA will provide you with an up to date statement upon request.